Our experienced and professional staff ensure the most efficient turnaround of our clients’ ships during their port stay. We offer a proactive approach and, in the best interest of the ship and cargo owners, we see it as our duty to coordinate all necessary activities on their behalf, which includes maintaining close contact with authorities and all other parties involved.
We take pride in our unbeatable skills in designing, planning and implementing the requirements of our clients. GIS has a presence in all ports and terminals in Sudan, including: North Port Terminal, South Port Terminal, The Green Harbour Terminal, Al-Khair Petroleum Terminal, Osman Digna Port. This presence paired with the capabilities of our highly skilled staff makes GIS unmatched in the industry. Any kind of paperwork, including customs processes, will be handled with knowledge that spans decades and returned in the quickest time possible.
At Galal Ismail, making it happen for you is of supreme importance.
GIS offers a 24/7 Port Agency service, including constant information on every port call, along with local support, as well as arranging essential supplies, crew transfers, and customs documentation. Our local expertise ensures a smooth turnaround for your vessel.
Technology provides us with key information and updates, essential to operating in a global shipping market. Our cutting-edge systems are supported by experienced people with genuine local knowledge, helping to ensure quality service at every stage.
Our port agents will quietly and efficiently take care of all the regular routine tasks. They’ll ensure that essential supplies, crew transfers, customs documentation and waste declarations are all arranged without delay. They’ll provide you with updates and reports so you have up-to-date information that you can refer to at all times
As an experienced and well-resourced shipping agency in Sudan, GIS can not only pre-empt any potential issues, but has an established and streamlined process in place that resulted in our principals trusting us implicitly to look after their business.
There are three key stages involved in facilitating a vessel load in and out of Sudan. These are all the pre arrival requirements, what needs to be attended to while the vessel is in port, and important documentation and follow up after the vessel has departed the port.
Enquire about our port agency services in the planning stages of your shipment so we can provide the best advice. We’ve found from experience we are often able to provide helpful assistance in stages before you might think you need our services.
After the vessel has completed its port visit and departed port, we:
We offer protective agency both for shipowners (OPA) and charterers/cargo owners (CPA), to supervise the counterparty’s agent throughout the port call. As protective agents we ensure that your interests are well taken care of.
This helps you avoid any conflict of interest that may arise with many stakeholders involved in a port call.
We offer a complete range of first class ship supply services round the clock across the Sudanese ports. We provide warehousing facilities, in house clearance and forwarding, and transportations/logistical support to ensure supply services are delivered on time.
Our Offshore services department understands the difference supply of resources can make to your bottom line performance. Timeliness and reliability is directly proportional to your ultimate performance and here at Galal Ismail Shipping we operate round the clock supply services, with safety and efficiency, to ensure best performance.